Making the right decisions at the right time

We have looked after a disabled client for six years whose principal carer was his mother although we helped with shower visits and hoisting. His mother died recently and our client required 24 hour care so we organised live-in care with another care provider until we could find our own live-in carers who have now settled into the role. Our client then developed a number of complications and was hospitalised for a few weeks but we continued with the live-in arrangement by providing a house sitting service combined with regular visits to the hospital providing meals, post, and much needed companionship. During this time we have worked hard to provide the right care for this client during a period of bereavement and major upheaval for this client.

Very often our responsiveness to changing circumstances is the best way of providing safe and effective care.