Leighton Buzzard 01525 376677
Oxford & Chilterns 01865 744174
Kings Langley 01923 269877
Live-In Care 01525 304676
At 1st Homecare, we will provide an experienced carer who will live in your home with you. You will get the chance to see a profile of the carer and talk to the carer prior to them coming into your home.
The carer will be able to assist you in all aspects of your daily life. If needed, the carer can help you with all your personal care, including assisting with your washing and dressing and toileting needs. The carer can help with menu planning, shopping and meal preparation. If you have medication, the carer can ensure you take the medication as per the prescription. A live-in carer will not only help you to remain as independent as possible in your own home, but they can also look after a beloved pet. A carer can help you maintain your independence and encourage and assist you to visit friends and family. Or even to just get a coffee at a local café. The care involved can vary from a more companionship level to a higher complex level, dependent on your needs and requirements. Visit our Case Studies page to find out more.
The live-in carer will expect to have a room to themselves to allow them privacy to sleep and spend time off in. Ideally, the room should have some form of storage space, fresh clean linen and a TV. Also, as carers use mobile phones or tablets to record the events of the day, then the internet is really important. The carer ideally will shop, cook and eat the same meals with you and therefore you will need to allow a household budget for groceries to include food for the carer.
At 1st Homecare, we have embraced digital technology. Our live-in care clients no longer have written care plan folders in their homes but will have iPads (or their equivalent). This will allow the carers to record all the basics of the day to be covered, such as ensuring that all personal care has been provided, meals have been eaten, medication taken, but also be able to give an account of the day’s events. The carers can record, in real time, who has visited, medical appointments attended, places you went to while socialising – all this information can be recorded onto the tablet and be seen by your next-of-kin via a specialised App. This will give peace of mind to your family members, who may live even in a different country, that all your care needs are being looked after.
Although we work from our three offices in Oxford, Kings Langley and Leighton Buzzard we cover the whole of the South East of England. If you are unsure of distances, please contact us and see if we can cover your area.
Our carers have experience in:
Following your enquiry to 1st Homecare, we will be able to plan a suitable date and time to come and visit you. The Branch Manager will make arrangements with you to complete an assessment of care visit which will help us decide which level of care you will need, how much the care is likely to cost and when we can provide the right carer for you.
We have 3 levels of care: Standard, Enhanced and Complex. Once assessed we will be able to advise you of which level of care you will require. Our carers will be allocated and matched in accordance with the level of experience they have in respect of the level of care you require.
In planning your care, we will also explain how the carers work, when they work and their time off. While our carers will live in your home with you, there are times that they will be ‘off duty’.
Each day the carer will have a 3 hour break – this is decided by you as to what time the break can take place. We know that the same time will not suit everyone and therefore an ideal time can be arranged. As we prefer our clients to have continuity of care, we do not work on a rotational basis like many other providers. We believe that both clients and carers enjoy spending longer periods of time together getting to know each other and building up a relationship and rapport. Due to this many carers choose to work for several weeks without taking a break, so with this in mind, we also give our carers an extra 5 hours once a week in addition to their 3 hours. This 8 hour longer day break, gives the carer the chance to get out and about, visit friends and generally just recharge their batteries.
We will arrange a cover carer to come in and take over for the time your usual carer is away. To allow a smooth handover from one carer to another, we allow them a period of 4 hours to ensure that all aspects of your care will be discussed – even how you prefer your cup of tea. Although you have two carers in your home for this 4 hour period, you will only be charged for one.
We will ensure again that you have a copy of the carers profile and their contact details for you to get in touch with them prior to them arriving at your home.
If you would like more information or to book an assessment, please contact us. A dedicated Manager will be able to advise you and answer any queries you may have. We can then send you a letter/email which will contain all the important information, including the weekly cost of care.
Our experience doesn’t just relate to December but each and every month. My father and I find the carers to be super professional, friendly and very caring and we look forward to seeing them every day. Nothing is too much trouble and they are so good with Dad.
Before we tried 1st Homecare Solutions Ltd we tried a couple of other care providers but they were absolutely not of the same excellent standard as this one. I feel my father is in very safe hands which takes a lot of worry off me.
As well as the carers the management is great, polite, friendly and very helpful.
I have recommended 1st Homecare Solutions to a number of people. I can’t praise them highly enough.
Melissa R
Keeping Mum safe and happy at home is our top priority. Finding 1st Homecare (Oxford) has been so important to our family. They looked after Dad so well during the last six months of his life and have been providing wonderful regular care for Mum for six years. The communication with the local manager is excellent and her home monitoring visits are extremely valuable to ensure the care plan can be adapted to match Mum’s needs. The carers are friendly, caring and very respectful. Mum looks forward to seeing them. The opportunity to give feedback after every visit is very helpful. If you are looking for a high standard of homecare I recommend you ask 1st Homecare.
Ann T
1st Homecare have been caring for my 92-year-old mother for several months. Having been disappointed with the care provided by other agencies, I was relieved and delighted to have found 1st Homecare. ……. 1st Homecare has given me peace of mind and I cannot praise them highly enough.
Elaine R
“I would like to say a great big thank you to you and all the team at 1st Homecare for all you have done and continue to do to keep G well and comfortable. The last 24 hours has been very demanding for you all. Your care is outstanding.”
“I just want to sing the praises of ALL mum’s wonderful carers, they are so lovely, kind and patient and mum is building lovely relationships with them all with a little laughter between them too to brighten her day. I’ve already been spreading the word……about your wonderful company. It’s gives me so much peace of mind knowing she is well cared for and looked after by your staff. Thanx again”
Completely satisfied. 100%.
As my Mum’s 24 hour carer, I couldn’t cope, survive without 1st Homecare….It’s like welcoming family into the home every time they visit. We couldn’t rate 1st Homecare higher. Excellent. A big thank you 1st Homecare.
The carers are all amazing and show me kindness and respect.
“Having never dealt with any care providers before we were unsure of the process involved but after speaking to the assessor firstly on the phone and then in person at my parent’s home, we were relieved to find that she could answer all our various concerns. She took the time to discover as much as she could about Mum and her needs. Mum was initially reluctant to have help in the house but has settled quickly into the new routine and tells me quite happily who has visited and how they helped her during the visit. The assessor has kept in regular contact making sure everything is okay and I find the app a real bonus as I can keep an eye on Mum while I’m at work.”
“Please accept my sincere thanks and gratitude for the care shown to Mum by all the staff at 1st Homecare. You made a huge difference to her in the last few weeks of her life. All the carers were kind, considerate and treated mum as an individual. It was always pleasing for me to watch how careful they were with her. She was in a lot of pain & hated being dependent on others. Caring is a vastly underrated profession and you should be congratulated on the quality of the people you have recruited & their training.”
