Oxford | 1st Homecare

"I would like to thank you for your help during J's illness.You have very caring, kind staff. I will always be grateful for the way you looked after J. Please thank all the team who came. They did a wonderful job."

"We cannot praise your team highly enough. You all treated Mum with such respectful and loving care. We have to make mention of your lovely N. She brightened the day for all of us and Mum absolutely adored her. She is a real treasure. Please be assured that we will take every opportunity we get to recommend your team to anyone who asks."

"Your carers are competent, kind, and compassionate. We cannot praise them enough. The family appreciate them very much. We are always glad to see them - good company as well."

"Can't see how to improve - well done!"

"Your carers brighten up what would otherwise be a long and empty day. Just keep coming!"

I am contacting you on behalf of my mother to say thank you to your staff who came out this morning to get her medication and breakfast following the difficulties her care staff had experienced in accessing the key to her flat. This flexible response to need is very much appreciated. My mother had a difficult few days when she was discharged from the nursing home until a care package could be secured. However, since your team have taken over I can see a marked improvement in her progress and, most importantly, she is very happy with the support they are providing. Given that I live at some distance from my mother the knowledge that she has such good support is very reassuring.

"Thank you for the care and support provided for my mother on her discharge from hospital. It enabled her to have a few weeks at home which is what she wanted. Both my Mum and I were very grateful for the flexibility of your service and the willingness to go the extra mile. During some of my visits I had the opportunity to observe the care provided and was impressed by the professional attitude of the carers and by their attention to dignity, respect and compassion. With so many negative aspects of care hitting the headlines it is reassuring to witness good, personalised care."

"C and I and all the family would like to thank you for your all your help and the excellent care you provided to C over the past year. The carers are truly wonderful people and showed enormous kindness and friendship to C, and also to ourselves. C and we became very attached to them and we thank them warmly and wish all of them and you all the very best for the future. It was also so helpful that they were able to be with C when she was in hospital over that last month and a great comfort for her to have friendly and familiar faces at her bedside all the time. Thank you."

"My father has vascular dementia and cognitive problems from a stroke he survived 4 years ago. Just before Christmas, Dad became extremely ill and was rushed into hospital. We were told he had about 3 hours to live. His bowel had twisted and his blood pressure was 60/50! I rushed to the hospital along with my family. We were in complete shock as his health was failing so quickly. Even the priest turned up and read Dad his last rights. Thankfully Dad hung on in there and pulled through. We all felt so exhausted and decided to go home to freshen up. We later discovered from the nurses that 1st Homecare staff put aside their own plans for Christmas and went to the hospital to make sure dad was ok and had someone with him whilst we took a break. These very special, wonderful carers selflessly went above and beyond to care and help my whole family with their huge hearts and endless kindness. I would highly recommend 1st Homecare to everyone. Thank you"

"My sister and I needed help for my mother back in January 2019 very urgently and 1st Homecare were able to sort out a package for the evening of the next day, which was remarkably good. My mother has very much enjoyed the company of the carers, and my sister and I have enjoyed the peace of mind which it brought."

"When you look for a provider, you look for a friendly and professional service. 1st Homecare (Oxford) Ltd provide both. Sometimes care needs change or are required urgently and the care manager has always been quick to respond and effective- would recommend."

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Here's how to get in touch with us:
Oxford - 01865 744174
Email info.ox@1st-homecare.com

Leighton Buzzard - 01525 376677
Email info@1st-homecare.com

Care Services offered from our Oxford office

Personal care

short and long visits (minimum of 1 hour)
support at night time (sleeping and waking nights)
assistance with personal care
bathing and washing
meal preparation
medication assistance
continence care

Domestic & Social care

We are able to provide the following support to clients at home:

domestic support including cleaning, vacuuming and ironing
meal preparation
shopping
sitting service to allow family members respite
organising trips out e.g. for shopping, visiting library, garden centre, weddings etc.

Palliative Care

The Oxford office has developed a team of specialist carers and nurses who are able to provide palliative and end of life care for clients who wish to remain in their own home close to relatives and friends. Services include:

personal care
live in care
day time visits
night time care (sleeping and waking nights)
meal preparation
respite care for family and friends

Live -in Care

We employ specially trained and experienced carers who are able to undertake live in care assignments for clients who require 24-hour support.
Assignments can last from one week to long term based on the client’s needs. The Registered manager carries out an assessment of the client’s needs before identifying a suitable carer or carers to provide round the clock support.
Further carers can be identified to cover the daily 3-hour break for the live in carer, if the client cannot be left on their own or family/friends are not able to cover the rest periods.
The live in carer will provide 24-hour support for the client and ensure that the client’s needs are met at all times.

Nursing Care

We are able to provide a range of nursing services to clients at home or in other locations. Our nurse manager ensures that a thorough assessment of the client’s needs is carried out before confirming the competences of the nurses to work in a specific environment.
Where necessary, additional training can be provided to meet specialist needs. Nurses are only placed within their area of expertise.
Our nurses are qualified to a high level and all have experience of working in the NHS and with private clients.