Quality & Consistency

Our carers are not ‘just carers’. They are often the only people our clients see all day. As one client said ‘They always arrive with a smile on their faces and bring life to what otherwise are often long and empty days’; so we always pick them very carefully. We have a rigorous set of recruitment procedures based on our core values and we obtain a DBS and references as well as conducting a thorough value-based interview process. We continually review and improve our policies and procedures so that, no matter what type of help you need, you can be assured that you will receive the same first class level of service. Read one of our case studies to see how our commitment can make the difference.