Care & Technology

At 1st Homecare technology has always been a focus for us. From greater contact and transparency between carers, clients and family to improvements in office procedures, we are constantly looking out for exciting ways in which technology can play a part in providing you with a first-class service.

For clients

We now provide family and friends of our clients access to our clients’ care records using an App called Careberry on their Smart phones. The key benefit of this is that it provides peace of mind to family – especially if work commitments or geography prevents daily visits to loved ones under our care.

As part of this (free of charge) service we give you online access to scheduled and actual call visit times, names of carers, notes of visits relating to each task performed. The App allows you to send messages to the office with any particular care concerns that you may have.

 

For carers

Carers can instantly see any changes to their rotas, more easily record work done at each client thereby allowing more precious time to attend to the care needs of clients. All care concerns can be easily sent to the office for follow-up. All call visit times are accurately recorded.

For the office

Allows the office to be more responsive to clients’ needs thereby providing safer and more effective care.

Find out more about the care we offer